Rush Street Interactive was recently named top Gambling Operator of the Year, as well as the Customer Service Operator of the Year at the 2020 EGR North America Awards. Rush Street Interactive has continuously proven that it is a leader in the gaming company boasting one of the top-performing digital sportsbooks and casinos in the state.
Rush Street Interactive has grown to become one of the most recognizable online casino and regulated online gaming companies in the United States. It has continually offered its customers superior products and offerings, as well as stellar operating service. As such, its slew of awards couldn’t be more well-deserved.
Rush Street Interactive managed to beat hundreds of competitors to bag this title. The participants were judged based on the innovativeness of their product, the strength of the operator’s branding and marketing, as well as the uniqueness that sets the competitors apart. Extra recognition was awarded to any operators proving a strong regulated market business.
When explaining why RSI managed to bag the top title, judges had this to say, “They are still the best in this group, so I am keeping Rush Street Interactive as my top pick. Best platform and impressive growth”.
Another industry judge commented that “RSI Successfully going public, and staking a claim in Illinois.” In awarding RSI as the Customer Service Operator of the Year, the judges determined RSI stood out from the pack with their staff engagement in customer satisfaction strategy; continual training and development; continual measurement; competitive advantage; and impact on retention”.
Richard Schwartz, President of Rush Street Interactive gleamed over this honor and had this to say. “This is an extreme honor to have so many of the gaming industry’s top leaders select RSI as both Casino Operator of the Year and Customer Service Operator of the year. These recognitions are a tribute to the talents of our interactive team and their dedication to continually improve the quality of our product and customer experience. These awards belong to our team as any success we experience is due fully to their exceptional efforts and collaborative spirit.”
The EGR North America Awards were hosted virtually this year thanks to the palpable concerns surrounding the mounting outbreak. The EGR Awards are held each year to reward and celebrate the best service providers in the online gambling sphere, recognizing their achievements, their service delivery, gaming software, technology and infrastructure, and more.
Last year, Rush Street was also named “Mobile Operator of the Year” in North America at the EGR North America Awards 2019 and “American Operator of the Year” & “Casino Operator of the Year” at the American Gambling Awards in 2019.
Rush Street Interactive and Sugarhouse Casino have been on a roll
Rush Street Interactive has been in business for much longer compared to some of the other casino operators in New Jersey. Because of this, it has been able to easily and effortlessly leave its mark in the burgeoning New Jersey sports betting market. This Chicago-based operator has been in business since 2012, but it only launched its first betting site PlaySugarHouse.com, in New Jersey in September 2016 as we’ve covered here.
Case in point, Rush Street beat all other operators in the country to become the first to offer a fully integrated online sportsbook and casino. RSI was also the first operator to launch a legal sportsbook in the state of New York situated, at Rivers Casino in Schenectady, as well as a legal online sportsbook in the state of Pennsylvania, at PlaySugarHouse.com.
If those outstanding accolades were not enough to convince you that it is one of the best sportsbooks in the country, RSI made history by becoming the 1st US-based gaming operator to launch a legal and regulated online sportsbook in Latin America, at Rusbhet.co, which has its roots in Colombia. Rush Street Interactive is also the developer and operator of the tops social gaming platform currently deployed at the operator’s affiliated land-based casinos and designated third-party partners.
Sugarhouse Casino is also quite the household name in the American gambling market. Situated along the Delaware Riverfront in Philadelphia, SugarHouse Casino features more than 1,700 slots, hundreds of table games, more than 60 hybrid gaming seats, a 28 table poker room, not to mention its designated sportsbook area that offers punters comfortable seating space for live sports wagering.
Late last year, Sugarhouse Casino and Playsugarhouse.com became the official sportsbook partners for the Philadelphia Flyers and Wells Fargo Center. Thanks to this partnership, Sugarhouse Casino and Playsugarhouse.com now boasts 2 branded, hi-tech sports lounges within the Wells Fargo Center.
Come 2021, sports fans and punters alike will soon be able to eager on the Flyers and other live events across a variety of sports on more than 50 screens distributed through the lounges. All this is contingent on the pandemic ending soon. With Pennsylvania at the center of the action when it comes to legalized sports gaming, PlaySugarHouse.com is slated to be a market-leading sportsbook for years to come.
RSI recent award as the best gambling operator of 2020 doesn’t come as a surprise to many. As one of the best iGaming companies in North America, RSI has been receiving prestigious recognitions for its remarkable contributions to the online gaming and sports betting industry. Despite the industry becoming more saturated by the day, RSI has demonstrated its lasting power through its market penetration, as well as the growth of its mobile user audience.
By owning, operating, and creating a seamless gambling experience it has been able to amass a loyal following. Its superior technology has also made its mobile gaming offering a cut above the rest. Rush Street has definitely designed a gaming company and a great business strategy that will undoubtedly allow it to foster further growth in the coming years.
Are you a New Jersey resident interested in playing online in our state and taking advantage of the best offers? Check out our curated list of NJ casinos, NJ sportsbooks, and online bonuses. And if you are a poker player, please check our list of Best Poker Sites in New Jersey.